Terms of Service

Company: System Solutions Group Inc. (“Company,” “we,” “us”)
Effective Date: February 1, 2026
Contact: the “Contact Us” page on www.livelifeall.com

PLEASE READ CAREFULLY. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE, A CLASS ACTION WAIVER, AND JURISDICTIONAL LIMITATIONS THAT AFFECT YOUR LEGAL RIGHTS.

1. ACCEPTANCE, CHANGES, ELIGIBILITY
1.1 Agreement. These Terms of Service (“Terms”) govern your access to and use of: Shop.livelifeall.com, Livelifeall.com, Holisticall.com, Parentsall.com, and all current and future related sites, subdomains, applications, and services operated by the Company (collectively, the “Services”).
1.2 Acceptance. By accessing or using the Services, creating an account, posting content, purchasing from a Vendor, or applying to be a Vendor, you agree to be bound by these Terms and our Privacy Policy (collectively, the “Agreement”). If you do not agree, do not use the Services.
1.3 Changes. We may modify these Terms at any time by posting an updated version on the Services. Continued use after posting constitutes acceptance.
1.4 Eligibility. You must be at least the age of majority where you live (and at least 18). If you use the Services on behalf of an entity, you represent you have authority to bind that entity.
1.5 Additional terms and policies. Operational rules, guidelines, schedules, or disclosures may be posted on the Services (including within Vendor dashboards/portals) from time to time. Such terms are incorporated by reference and form part of the Agreement.

2. DEFINITIONS
“Buyer” means a user who purchases or attempts to purchase goods/services from a Vendor through the Services.
“Vendor” means a third-party seller, creator, practitioner, or merchant who lists or sells goods/services through the Services.
“User Content” means any content you submit, upload, publish, transmit, or otherwise provide through the Services (including reviews, listings, messages, and media).
“Customer Data” means Buyer personal information provided to or accessed by a Vendor in connection with a transaction (e.g., name, shipping address, phone number, order details).
“Delivery Confirmation Date” means the date the carrier (or other delivery method) first records confirmed delivery to the Buyer’s delivery address (or other agreed delivery point) for the applicable shipment.
“Return Window” means the return/refund/cancellation period applicable to an order, measured from the Delivery Confirmation Date (for physical goods) or from completion/fulfillment confirmation (for services/digital goods), as disclosed by the Vendor at or before checkout, or as required by non-waivable law, whichever is longer. If no return/refund/cancellation period is disclosed and none is required by non-waivable law, the Return Window is zero (0) days.
“Return Window Expiration Date” means the date the Return Window ends for the applicable order.
“Completed Order” means an order that (i) has been fully fulfilled by the Vendor (including all items delivered and/or all services performed as described), (ii) is marked complete in the Services (or is otherwise determined complete by the Company in its reasonable discretion), (iii) the Return Window has expired, and (iv) is not subject to an open dispute, chargeback, reversal, refund/return request, return-in-transit, compliance review, or other hold/reserve.

3. MARKETPLACE-ONLY PLATFORM (NO DIRECT SALES, SHIPPING, OR REFUNDS BY COMPANY)
3.1 Marketplace-only role. The Services operate strictly as a marketplace and content platform. ALL PRODUCTS AND SERVICES ARE OFFERED, SOLD, AND FULFILLED BY THIRD-PARTY VENDORS DIRECTLY TO CONSUMERS. The Company is not the seller of record, does not take title to goods, does not provide services listed by Vendors, and is not a party to any transaction between a Buyer and a Vendor. The Company’s facilitation of payment flow, messaging, dispute escalation, or other platform features does not make the Company a seller, merchant, agent, or service provider for Vendor transactions.
3.2 Vendor responsibilities. Each Vendor (not the Company) is solely responsible for: listings, pricing, taxes, descriptions, advertising claims, licensing, regulatory compliance, product safety, warnings, fulfillment, shipping/delivery, warranties, refunds/returns/cancellations, and dispute handling.
3.3 No endorsement; no verification. We do not endorse, guarantee, or verify Vendor listings, credentials, qualifications, or User Content. Any ratings, reviews, or testimonials are provided by users and may be incomplete, inaccurate, or misleading.
3.4 Buyer due diligence. You are responsible for your own due diligence before purchasing, relying on content, or engaging with a Vendor. To the fullest extent permitted by law, you assume all risk associated with your use of the Services and any interaction or transaction with a Vendor.
3.5 Release. If you have a dispute with a Vendor or another user, you release the Company and its affiliates, officers, directors, employees, contractors, and agents from claims, damages, and demands of every kind arising out of or related to that dispute, to the fullest extent permitted by law.
3.6 No agency. Vendors are independent third parties. No Vendor is an employee, agent, partner, joint venturer, or representative of the Company, and no Vendor is authorized to bind the Company.

4. HEALTH, WELLNESS, AND PROFESSIONAL DISCLAIMERS
4.1 No medical advice. Content and services offered through the Services are for informational and educational purposes only and are not medical advice, diagnosis, or treatment.
4.2 NO EMERGENCY SERVICES. Do not use the Services for medical emergencies. Contact local emergency services immediately.
4.3 Alternative modalities & risk. You acknowledge some modalities (including “energy healing” and holistic practices) may be unregulated and carry risks. You voluntarily assume all risks, including risk of bodily injury, emotional distress, or psychological harm, associated with participation or use.
4.4 No guarantees; testimonials. We make no promises about outcomes, safety, or effectiveness of any product or service. Testimonials are unverified and do not represent typical results.
4.5 No reliance. You are solely responsible for decisions you make based on the Services, Vendor content, or User Content.

5. ACCOUNTS AND SECURITY
5.1 Responsibility. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
5.2 Notices and communications. You consent to receive communications and notices electronically through the Services (including in-app notices) and/or through the contact process available at the Contact page. Where you provide an email address, we may also communicate via email, but we are not obligated to do so. You are responsible for monitoring communications posted on the Services.
5.3 Monitoring. We may (but are not required to) monitor the Services for compliance, safety, fraud, abuse, or platform integrity.

6. ACCEPTABLE USE AND PROHIBITED ACTIVITIES
6.1 Restrictions. You agree NOT to:
(a) violate any applicable law or regulation (including consumer protection, safety, advertising, privacy, and IP laws);
(b) sell, list, promote, or facilitate prohibited, illegal, or high-risk items (including controlled substances, illegal drugs, weapons, explosives, stolen goods, or counterfeit goods);
(c) make unlawful, deceptive, or unsubstantiated health claims, disease-treatment claims, or “guaranteed” outcomes;
(d) post content that is fraudulent, defamatory, harassing, hateful, sexually explicit where prohibited, or that exploits minors;
(e) upload malware, bypass security, scrape the Services, probe vulnerabilities, interfere with operations, or reverse engineer the Services;
(f) use any content from the Services to train AI/ML/LLMs or for text-and-data mining without the Company’s express written permission;
(g) manipulate reviews/ratings or create accounts to evade enforcement.
6.2 Unauthorized scraping / AI training. You acknowledge that automated scraping, harvesting, or data mining (including for AI training) causes harm that is difficult to quantify (including security risk, infrastructure load, loss of proprietary value, and competitive harm). To the fullest extent permitted by law, if you violate Section 6.1(f), you agree to pay liquidated damages equal to the lesser of: (i) USD $10 per record accessed/scraped/harvested; or (ii) USD $25,000 per incident, plus our reasonable investigation, remediation, and enforcement costs (including attorneys’ fees) where permitted by law. The parties agree this amount is a reasonable estimate of anticipated harm and not a penalty. If a court finds any portion unenforceable, you agree the Company may recover actual damages and seek injunctive and other equitable relief.
6.3 Enforcement. We may remove content, restrict features, suspend or terminate accounts, and/or withhold payouts at any time for any reason, particularly for fraud, safety, payment processor, hosting, or regulatory risk.

7. ORDERS, PAYMENTS, AND CHARGEBACKS
7.1 Payments. Payments are processed by third-party payment processors. We are not liable for processor errors, downtime, holds, reversals, chargeback outcomes, or decisions.
7.2 Pricing. Prices are set by Vendors. We may cancel transactions affected by pricing errors or suspected fraud.
7.3 Taxes and duties. Vendors are responsible for determining and collecting applicable sales/use taxes and complying with tax laws. Buyers are responsible for import duties and similar charges imposed by authorities unless the Vendor states otherwise.
7.4 Chargebacks. If you initiate a chargeback without first attempting to resolve the issue with the Vendor and/or via our escalation process, we may restrict or suspend your account. To the fullest extent permitted by law, you agree to reimburse the Company for reasonable costs, fees, and expenses incurred in responding to or successfully contesting an improper chargeback or collecting amounts owed by you.
7.5 User representations (anti-fraud). You represent that you are authorized to use the payment method submitted and that all submitted account and transaction information is accurate.

8. SHIPPING, RETURNS, REFUNDS, AND CANCELLATIONS (VENDOR-CONTROLLED)
8.1 Vendor control; Company does not ship or refund. ALL SHIPPING, RETURNS, REFUNDS, EXCHANGES, AND CANCELLATIONS ARE MANAGED BY THE VENDOR AS SELLER OF RECORD. The Company does not store, pack, ship, deliver, fulfill, provide warranty for, or refund orders.
8.2 Vendor disclosures. Shipping costs, delivery estimates, handling times, tracking (if provided), and refund/return/cancellation policies are determined by the Vendor and must be disclosed at or before checkout.
8.3 Delivery issues. For late, damaged, incorrect, or missing items, Buyers must contact the Vendor first.
8.4 Escalation (Company may assist; no obligation). If unresolved, either party may request escalation via our Contact page. The Company may facilitate communications and may take enforcement actions (including listing removal, payout holds, vendor suspension, or termination) at its discretion, but is not obligated to resolve disputes or issue refunds.

9. VENDOR TERMS (APPLY ONLY IF YOU SELL THROUGH THE SERVICES)
9.1 Scope. This Section 9 applies to any person or entity that lists, offers, or sells goods or services as a Vendor on the Services.
9.2 Independent relationship; seller of record; no agency. Vendors are independent third parties, not employees or agents of the Company. You are the seller/merchant of record for your transactions and are solely responsible for your products/services, claims, fulfillment, shipping, refunds/returns, warranties, customer support, and compliance with applicable laws.
9.3 Taxes. You are solely responsible for all taxes arising from your sales and operations (income, sales, VAT/GST, withholding, duties) and for maintaining required registrations. The Company may withhold, report, or collect information if legally required or if needed to manage platform risk or processor requirements.
9.4 Vendor eligibility; verification; ongoing compliance.
(a) Verification/KYC. You must provide accurate onboarding information and any documentation we request (including government ID, business registration, beneficial ownership, tax forms, and payout details). We may use third-party verification and fraud tools.
(b) Ongoing duty. You must promptly update information and re-verify upon request. Failure to provide satisfactory documentation may result in delayed payouts, reserves/holds, suspension, or termination.
(c) Audit rights. You agree the Company may request documentation reasonably necessary to verify compliance, resolve disputes, contest chargebacks, or meet processor/hosting requirements. Failure to cooperate may result in enforcement actions.
9.5 Listing standards; prohibited items; prohibited claims.
(a) Accurate listings. You must ensure descriptions, images, pricing, fulfillment times, and terms are accurate, current, complete, and not misleading.
(b) Prohibited items. You may not list or sell illegal, regulated, or high-risk items including (without limitation): illegal drugs/controlled substances, weapons/explosives, hazardous materials, stolen goods, counterfeit or infringing goods, or any items prohibited by our payment processors, hosting providers, or sales channels.
(c) Prohibited/restricted claims (especially health/wellness). No disease-treatment or cure claims unless legally permitted and properly substantiated; no “guaranteed results”; no deceptive earnings or “get rich quick” claims. You must possess and retain competent substantiation for objective claims and provide it upon request.
(d) Right to remove/limit. The Company may delist, restrict, edit, or remove any listing, category, or claim at any time in its sole discretion to reduce legal, payment, hosting, safety, or reputational risk—without liability to you.
9.6 Orders, fulfillment, shipping, and risk of loss.
(a) Fulfillment obligation. You must fulfill orders promptly in accordance with your stated handling time. If none is stated, you must ship within three (3) business days unless the listing clearly states otherwise.
(b) No partial payout for incomplete orders. For multi-item orders, split shipments, backorders, preorders, partial deliveries, or staged/partial services, an order is not a Completed Order until all items/services in the order have been fully delivered/performed and the order is complete. An order is not a Completed Order if a return, refund, cancellation, or dispute is initiated within the Return Window.
(c) Tracking. Where tracking is available, you must upload a valid tracking number promptly upon shipment. Failure to provide tracking within the timeframe we specify (which may be as short as 7 days after order) may result in buyer-facing remedies, including refunds or credits funded from your balances as permitted by law and processor rules.
(d) Risk of loss. You bear risk of loss until delivery is confirmed to the Buyer’s address (or other agreed delivery point). You are responsible for appropriate packaging and (where prudent) shipping insurance.
(e) Drop-shipping/third-party fulfillment. If you use drop-shipping or third-party fulfillment, you remain fully responsible for stockouts, delays, quality, compliance, and customer service.
9.7 Refunds, returns, cancellations, and disputes.
(a) Your policy; legal compliance. You must clearly disclose your refund/return/cancellation policy at or before checkout and comply with non-waivable consumer protection laws.
(b) Minimum standards. At a minimum, you must address “not as described,” damaged, defective, or non-delivered items in a commercially reasonable manner consistent with applicable law and your posted terms.
(c) Dispute response. You must respond to Buyer complaints and dispute inquiries within 48 hours (or such other timeframe we specify) and cooperate with investigations. Failure to respond may result in refunds/credits issued to the Buyer and debited from your balances as permitted by law and processor rules.
(d) Platform override (risk management). To protect marketplace integrity and reduce chargeback risk, the Company may issue a refund/credit or reverse a transaction on your behalf (where permitted) if we determine, in our reasonable discretion, that you failed to fulfill, provided a defective/not-as-described item, violated policy, or failed to respond timely. We may debit associated amounts (including fees) from your balances.
9.8 Chargebacks; processor disputes.
(a) Vendor liability for chargebacks. You are responsible for chargebacks, reversals, fraud losses, shipping disputes, and related fees attributable to your transactions.
(b) Evidence deadlines. You must provide evidence requested to contest a dispute within 48 hours (or the deadline we specify). If you miss deadlines, you accept liability for the outcome.
(c) Reimbursement and setoff. We may deduct chargeback amounts, dispute fees, refunds, and related administrative/enforcement costs from your balances, reserves, or future payouts. If balances are insufficient, you authorize us (where legally permitted and consistent with processor rules) to charge a payment method on file.
9.9 Fees, payouts, holds, and reserves.
(a) Fees. You agree to the commission rates and transaction fees posted in the Vendor portal or otherwise communicated to you (“Vendor Fee Schedule”). The Vendor Fee Schedule is incorporated into these Terms and may change upon notice posted on the Services.
(b) Payout timing (Completed Orders only). Vendors are eligible for payout only for Completed Orders. Default payout timing is 30–60 days after the later of: (i) the Delivery Confirmation Date for all shipments associated with the order (or completion/fulfillment confirmation for services/digital goods); (ii) the Return Window Expiration Date; and (iii) the order becoming a Completed Order. Payout timing may be extended due to disputes, chargebacks, reversals, compliance checks, policy violations, risk signals, or processor holds.
(c) Reserves and holds. The Company may place rolling reserves or fixed holds (including up to 180 days in higher-risk situations) to cover anticipated chargebacks, refunds, fraud losses, and compliance risk.
(d) Not a bank. The Company is not a bank; balances do not accrue interest.
(e) Setoff. The Company may set off any amounts you owe (refunds, chargebacks, fees, indemnity costs, penalties) against amounts payable to you.
9.10 Customer data; privacy; security.
(a) Limited purpose. You receive Customer Data solely to fulfill orders, provide support, process returns/refunds, and comply with law.
(b) No unauthorized marketing. You may not add Buyers to marketing lists or contact Buyers for marketing without separate lawful consent.
(c) No sale or misuse. You may not sell, rent, or disclose Customer Data to third parties except as required to fulfill the transaction (e.g., carriers) or comply with law.
(d) Security obligations. You must implement reasonable administrative, technical, and physical safeguards to protect Customer Data and restrict access to authorized personnel only.
(e) Incident notice. You must notify the Company promptly (and in any event within 48 hours) of any suspected or actual unauthorized access to Customer Data related to transactions on the Services and cooperate with mitigation and required notifications.
9.11 Vendor support contact; responsiveness.
(a) Required support channel. You must maintain an accurate, current customer support contact method in your Vendor profile (which may include platform messaging and/or another method we permit).
(b) Response time. You must respond to Buyer inquiries and order-related issues within 48 hours (or such other timeframe we specify), and you must use commercially reasonable efforts to resolve issues consistent with your posted policies and applicable law.
(c) Failure to support. Failure to maintain a support contact or respond timely may result in enforcement actions, including listing removal, reduced visibility, payout holds, refunds/credits debited from your balances where permitted, suspension, or termination.
9.12 Non-circumvention; off-platform transactions.
(a) No off-platform steering. You may not direct or encourage Buyers to transact off-platform to avoid fees (including package inserts, messages, QR codes, links, coupons, or “buy direct” solicitations).
(b) Remedies. If you violate this section, the Company may suspend/terminate your account, withhold payouts, and seek remedies including injunctive relief.
(c) Liquidated damages. To the fullest extent permitted by law, for each substantiated circumvention event you agree to pay liquidated damages equal to the greater of: (i) USD $500 per event; or (ii) 25% of the off-platform gross sales amount attributable to that event, capped at USD $25,000 per event. The parties agree this is a reasonable estimate of harm and not a penalty. If unenforceable, the Company may recover actual damages and enforcement costs where permitted.
9.13 Insurance; licensing; professional services.
(a) Insurance. If you sell physical products or provide in-person services, you must maintain commercially reasonable insurance appropriate to your business (e.g., general liability, product liability, professional liability) and provide proof upon request.
(b) Licensing. You must maintain any required licenses, certifications, registrations, permits, and professional authorizations. You must not hold yourself out as licensed where you are not.
9.14 Vendor indemnification; Company limitation (vendors).
(a) Vendor indemnity. You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from any claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from or related to: your listings, products/services, advertising claims, fulfillment/shipping, refunds/returns, chargebacks, taxes, privacy/security failures, IP infringement, or violations of law.
(b) Company limitation. The Company acts only as a venue/platform and is not liable to you for business losses, lost profits, inventory issues, or indirect damages, to the fullest extent permitted by law.
9.15 Abandoned vendor balances; unclaimed funds.
(a) Inactivity / KYC failure. To the fullest extent permitted by law, if (i) your Vendor account is inactive for twelve (12) consecutive months, or (ii) you fail to complete or maintain required verification/KYC for six (6) consecutive months after we request it (including failure to provide valid payout details), we may deem any remaining balance as abandoned.
(b) Disposition. Abandoned funds may be (i) forfeited to the Company as an administrative fee to offset compliance, fraud, and operating costs, and/or (ii) remitted to an applicable governmental authority as required by unclaimed property or similar laws. Where required by law, we will follow legally mandated processes and timelines.
(c) No interest. Abandoned balances do not accrue interest, and you are responsible for ensuring your contact and payout information remains current.

10. INTELLECTUAL PROPERTY AND USER CONTENT
10.1 Ownership. The Services and Company-provided content are owned by the Company or its licensors and are protected by applicable intellectual property laws.
10.2 License to User Content. You grant the Company a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, host, store, reproduce, modify, publish, distribute, and display any User Content you submit for operation, improvement, marketing, and protection of the Services.
10.3 Takedowns. We may remove User Content at any time. Repeated infringement or abuse may result in account termination.

11. DISCLAIMERS (NO WARRANTIES)
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
12.1 Cap. THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE LESSER OF: (A) USD $100; OR (B) THE AMOUNT PAID BY YOU TO THE COMPANY IN THE PRIOR SIX (6) MONTHS.
12.2 Exclusions. WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, OR LOST DATA, OR FOR DAMAGES RESULTING FROM VENDOR ACTS/OMISSIONS OR THIRD-PARTY SERVICES (INCLUDING PAYMENT PROCESSORS AND CARRIERS).

13. INDEMNIFICATION (USERS)
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, and expenses (including attorneys’ fees) arising from: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms or any law; or (d) any product or service you sell or purchase through the Services.

14. DISPUTE RESOLUTION (NEVIS LAW & ARBITRATION)
14.1 Governing law. These Terms are governed by the laws of the Federation of Saint Christopher and Nevis, without regard to conflict of law rules, except that mandatory consumer protection laws in your jurisdiction may apply to the extent they cannot be waived.
14.2 Informal resolution. Before filing a claim, you agree to attempt resolution by submitting a notice via our Contact page, including your name, relevant order/account details, and a brief description of the issue.
14.3 Arbitration. Except for claims in Section 14.5, disputes shall be resolved by binding online arbitration administered by FairClaims (or a comparable service we select), conducted in English, by a single arbitrator.
14.4 Class action waiver. CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
14.5 Carve-outs. Either party may seek injunctive or equitable relief for intellectual property misuse, unauthorized access, or fraud in a competent court.
14.6 Venue & security for costs. For any claim not subject to arbitration, you consent to exclusive jurisdiction in the courts of Nevis. You acknowledge Nevis law may require a security for costs deposit/bond, and you waive any objection to such requirements where permitted by law.
14.7 Time limit. Any claim must be filed within one (1) year after the cause of action arises, or it is permanently barred, to the fullest extent permitted by law.

15. TERMINATION AND MISCELLANEOUS
15.1 Termination. We may terminate or suspend your access at any time, with or without notice.
15.2 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
15.3 Severability. If a provision is held unenforceable, the remaining provisions remain in effect.
15.4 No waiver. Failure to enforce any provision is not a waiver.
15.5 Entire agreement. These Terms and the Privacy Policy constitute the entire agreement regarding the Services.
15.6 Survival. Sections that by their nature should survive termination survive, including Sections 3, 4, 6.2, 8, 9, 10, 11, 12, 13, 14, and 15.
15.7 Contact. Submit notices and inquiries via the “Contact Us” page on www.livelifeall.com.

Jurisdiction: Federation of Saint Christopher and Nevis