Effective Date: February 1, 2026
Contact: The “Contact Us” page on www.livelifeall.com

1. SCOPE AND WHO WE ARE
This Privacy Policy describes how the Company collects, uses, discloses, and protects personal information in connection with our Services (including Shop.livelifeall.com, Livelifeall.com, Holisticall.com, Parentsall.com, and related applications) (collectively, the “Services”).

Marketplace Structure. We operate a platform connecting Buyers and Vendors. We are not the seller of record. Vendors sell directly to Buyers and are responsible for their products/services, fulfillment, shipping, refunds/returns, warranty and compliance.

This Policy applies to the Company’s processing of personal information. Vendors have their own privacy practices. When you purchase from or interact with a Vendor, the Vendor may receive and process your information as an independent controller (or similar role under applicable law) for fulfillment, customer support, legal compliance, and their own business operations. The Company is not responsible for a Vendor’s privacy practices once the Vendor receives your information.

2. INFORMATION WE COLLECT
We collect information from (a) you, (b) your device/browser, and (c) third parties.

2.1 Information you provide
- Account/Identity: name, email address, username, password, and account preferences.
- Transaction / Order Data: shipping address, billing address, phone number, order contents, and order communications needed to facilitate Vendor fulfillment and support.
- Vendor Data (KYC/Verification): for Vendors, government IDs, tax forms, banking/payout details, business registration documents, beneficial owner information (where required), and compliance attestations.
- Customer Support and Communications: messages you send through contact forms, chats, disputes, or escalation requests.
- User Content: reviews, comments, forum posts, Q&A, uploaded media, and communications you choose to share with Vendors or publish on the Services.

2.2 Information collected automatically
- Device/Usage: IP address, approximate location derived from IP, browser type, device identifiers, operating system, log data, pages viewed, clicks, interactions, referral/exit pages, and timestamps.
- Cookies & Similar Technologies: cookies, pixel tags, and local storage used for essential functions (authentication, security, preferences) and analytics (and advertising where enabled).

2.3 Information from third parties
- Payment Processors & Financial Partners: payment status, transaction metadata, chargeback/dispute alerts, and limited fraud/risk signals. We do not store full payment card numbers; card data is handled by PCI-compliant processors.
- Identity, KYC, and Fraud Providers: verification results, sanctions/PEP screening (where applicable), and risk signals.
- Integrations / Social Login: if you connect third-party accounts, we receive information permitted by your settings and the integration.

3. HOW WE USE PERSONAL INFORMATION
We use personal information for:
- Platform Operations: account creation, authentication, access, preferences, and core site functionality.
- Transaction Facilitation: enabling marketplace transactions between Buyers and Vendors, routing order details to the relevant Vendor, and supporting confirmations and updates.
- Security and Integrity: preventing fraud, abuse, scraping, account compromise, and policy violations; enforcing our Terms; auditing and investigating.
- Vendor Operations: Vendor onboarding, verification/KYC, payout processing, reserves/holds, compliance monitoring, and issuing required tax/financial documents.
- Support and Escalations: responding to inquiries, facilitating communications, and handling escalated disputes (without guaranteeing outcomes).
- Analytics and Improvement: measuring performance, debugging, capacity planning, and improving Services (including through aggregated or de-identified data where possible).
- Compliance and Legal: complying with applicable legal, tax, regulatory, or law-enforcement requests; protecting rights, safety, and property.

Automated Processing. We may use automated tools (e.g., fraud scoring, content moderation signals) to protect the Services. These tools may affect account access, listing visibility, or payout holds. We may offer manual review where required by law.

4. HEALTH DATA & HIPAA DISCLAIMER
WE ARE NOT A HEALTHCARE PROVIDER, “COVERED ENTITY,” OR “BUSINESS ASSOCIATE” UNDER HIPAA. Any health-related information you choose to post or send through the Services is provided at your own risk and is not handled under medical-grade privacy or security standards. Do not submit sensitive medical records or information you are not comfortable sharing. Vendors/practitioners may have separate obligations under local laws and professional rules.

5. HOW WE SHARE INFORMATION
We share personal information only as reasonably necessary for operating the Services and facilitating marketplace transactions:

5.1 With Vendors (Marketplace necessity)
We share with the specific Vendor fulfilling your order the information reasonably necessary to complete and support the transaction (e.g., name, shipping address, phone number, order details, and necessary communications). Vendors process this information under their own practices and obligations. The Company is not responsible for a Vendor’s subsequent data handling once transferred.

5.2 With service providers (Processors)
We share information with service providers that help us operate the Services (e.g., hosting, security, fraud prevention, analytics, KYC/verification, support tools). Service providers are required by contract to protect information and use it only to provide services to us.

5.3 With payment processors
We share information as needed to process payments, manage disputes/chargebacks, and reduce fraud risk.

5.4 For legal, safety, and enforcement
We may disclose information to comply with valid legal process, enforce our Terms, protect against fraud/abuse, and protect rights, property, and safety of the Company, users, Vendors, and the public.

5.5 Corporate transactions
We may disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale/transfer of assets, subject to appropriate confidentiality protections.

No Monetary Sale. We do not sell personal information for monetary consideration. Some disclosures (e.g., certain analytics/advertising technologies) may be considered “sale” or “sharing” under certain laws; where applicable, we provide required notices and choices.

6. INTERNATIONAL TRANSFERS
The Company is based in the Federation of Saint Christopher and Nevis. Your information may be transferred to, stored, and processed in Nevis, the United States, and other countries where we or our service providers operate.

Where required by applicable law, we use appropriate safeguards for cross-border transfers (such as contractual protections and other legally recognized mechanisms). You understand that privacy laws in these jurisdictions may differ from those in your home country.

7. DATA RETENTION
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including:
- User Accounts: retained while active; some information may be retained after closure for security, fraud prevention, compliance, and enforcement.
- Transaction Records: retained for tax, audit, and dispute resolution purposes (typically 7 years).
- Vendor KYC/Financial Records: retained for at least 7 years or longer as required by law, compliance needs, or dispute resolution.
- Dispute/Enforcement Records: retained until resolved plus a reasonable period to enforce rights or comply with legal obligations.

We may retain de-identified or aggregated data longer.

8. SECURITY
We employ reasonable technical and organizational safeguards designed to protect information (e.g., access controls, encryption in transit where applicable). However, no system is 100% secure. You are responsible for maintaining the confidentiality of your credentials.

9. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have rights to access, correct, delete, or object to certain processing of your personal information.
- Requests: submit requests via our Contact page. We may verify your identity before responding.
- Exceptions: we may retain information where required by law or where necessary for legitimate interests (e.g., security, fraud prevention, enforcing Terms, maintaining banned-user lists, dispute resolution).

Marketing. Where we send marketing communications, you can opt out using the unsubscribe mechanism provided in the message. Transactional/security communications may continue.

California (if applicable). California residents may have rights to know, delete, correct, and opt out of sale/sharing (as defined by California law), subject to exceptions. Requests may be submitted via our Contact page, and we will honor applicable requests as required by law.

10. PUBLIC AREAS, AI, AND SCRAPING
10.1 Public Data. Content you post in public areas (reviews, Q&A, forums) is public. We are not responsible for how third parties use public data.
10.2 AI Training Prohibited. Use of content or personal information from the Services for training AI/ML/LLMs or for text-and-data mining by third parties is prohibited under our Terms unless we grant written permission. We may pursue enforcement and legal remedies.

11. CHILDREN
The Services are not intended for children under 13 (or the applicable age of digital consent). We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

12. CHANGES
We may modify this Policy at any time by posting an updated version on the Services. Your continued use constitutes acceptance of the updated Policy.

13. CONTACT
For privacy inquiries or data requests, submit a request via:
“Contact Us” page on www.livelifeall.com